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* = A required entry.

(*) Purchased:
Month:
Year:
(*) First Name:
(*) Last Name:
Title:
(*) Company:
(*) Address 1:
Address 2:
(*) City: (*) State / Province:
(*) ZIP:
(*) Country:
(*) Tel:
Fax: Website:
(*) Email:
   
(*) Ioline Appliqué Product Purchased:


(*) Serial#:

Please help us serve you better...
...by taking a moment to tell us about your company
and your experience in purchasing your Ioline product. Thank you.

1. Why did you purchase this cutter?
(Please check all that apply)
High cost of buying pre-cuts
To save production time
To lower production costs
Service Bureau lead time
To offer unique products
To reduce delivery time
To satisfy customer demand
Cost-effective short runs
More control over business
Other:


2. What factors mattered most to you in a cutter? (Please check all that apply)
Reliability
Price
Quality
Speed
Ease of use
Low maintenance
Colleague recommendation
Magazine/Other review
Compatibiity
Operating costs
Installation costs
Warranty
Support
Ioline reputation
Space requirements
Other:

Comments:



3. Who sold you the system?

Ioline     Dealer:

How knowledgeable was your sales rep?
Very Knowledgeable
Familiar
Somewhat unfamiliar
Seemed untrained
N/A

Comments:


4. How satisfied were you with your shopping experience?
Very satisfied
Satisfied
Somewhat disatisfied
Very Disatisfied
N/A

Comments:


5. What other products did you consider?
(Please check all that apply)
 Die Cutter
Laser cutter
Water jet
Other:
N/A


6. If you considered other cutters, why did you prefer the Ioline system?

Comments:


7. How did you learn about this product?

Dealer
Magazine
Referral
Mailing
Trade show
Web
Other



8. Over the last 12 months, how much did you spend on pre-cut graphics?

$ (U.S.)



9. Where is your business located?
Retail location
Home
Industrial area
Other:


 
10. Please indicate your experience with the following: (Please check all that apply)

Appliqué Experience

Frequently used
Occasionally used
Rarely used
Never use
Digitizing Experience

Very experienced

Some experience

No experience / contract out
Design Software Used

Adobe Illustrator
CorelDraw!
Embr. Software
Other:

Design Software Experience

Expert
Intermediate

Beginner
None
MS Windows Experience

Expert
Intermediate
Beginner
None



11. What is your principal business?
Digitizing
Screen printing
Embroidery
Signs
Heat transfer
Promotional products
Other:


12. How long has your company been in business?
A year or less
1–5 years
5–10 years
Over 10 years


13. What decorating services do you offer customers?
(Please check all that apply)
Custom designs
Appliqué
Sports lettering
Digitizing
Stock designs
Design Editing
Monogramming
Chenille
Other:


14. What market niches do you serve?
(Please check all that apply)
Decorative
Wedding
Contract manufacturing
Schools
Sports teams
Corporate
Uniforms
Promotional products
Other:


15. For what specialties is your business known?
(Please check all that apply)
Childrens
Headwear
Bags (hand / golf / luggage)
Homewear / bath / etc.
Golf
Shirts
Equestrian
T-shirts
Other:


16. How many employees work at your company? (Includes all work sites.)
# Employees =       Don't know


17. What is the size of your company in gross annual sales ? (U.S. dollars.)

<$100K
$100K–250K
$250K–500K
$500K–1M
$1M–10M
$10M–20M
$20M–50M
$50M–100M
$100M–500M
>$500M

Additional comments / product suggestions: